Tenant management | Alias user function (system-created e-mail address)

Content

• What is the alias user function?
• Activating/ Deactivating the alias user function
• Find not addressable users

What is the alias user function?

With the alias user function, a tenant can be imported into Allthings Cockpit even if no e-mail address has yet been stored in your ERP system.

The system creates a new, unique Allthings e-mail address. This email address is not addressable, but can be used to create tickets in issue management.

Important:

If an e-mail address is subsequently stored in your ERP system, we will receive it via import and replace the Allthings e-mail address created previously. This ensures that all data is stored for the relevant tenant.

Activating/ Deactivating the alias user function

1. Open Allthings Compass.
2. Go to Company.
3. Select Manage your data → Invitation settings
4. Activate/deactivate the function by checking/unchecking the corresponding box.
   

Find not addressable users

1. Open Allthings Cockpit.
2. Go to Tenant management → All tenants.
   
   
3. 
4. Select the filter Registration status: Not addressable

→ You will then be shown the corresponding non-addressable tenants in the overview.