As a team administrator, you can assign permissions to your team members. Depending on the type of your app, selected permissions are available for you to assign. The following permissions are available overall:
- App Admin
- Articles Agent
- Bookable Asset Admin
- Booking Agent
- Company Admin
- Delete Tickets
- Doc Agent
- Employee Agent
- External Service-Center Agent
- Insights User
- Master Data Admin
- Pinboard Agent
- PM Tenant Company Admin
- Residential User Agent
- Service-Center Agent
- Tag Admin
- Team Admin
- View articles
- View pinboard posts
The following table explains the functions and tasks behind the various permissions:
Berechtigungen |
Feature |
Funktionen & Aufgaben |
App Admin |
Platform settings |
→ e.g., changes to the micro apps or the background image. |
Articles Agent |
Info articel |
|
Bookable Asset Admin |
Booking |
→ Offer new assets, edit or delete existing ones. This permission is best assigned in combination with the Booking Agent. |
Booking Agent |
Booking |
→ View, confirm or cancel booking requests. |
Company Admin |
Tenant Company Management |
→ Invite employees to an existing tenant company, assign other Company Admins and create tickets. It is also possible to allow all employees to create tickets. The fastest way to get to the Cockpit is to click the Cockpit button in the left sidebar of the web app. You will also find a link to the Cockpit in the email with which you were invited to the app. |
Delete tickets |
Service-Center |
|
Doc Agent |
Documents |
→ Customize documents, assign them to the correct addressees via the appropriate channels. Edit or delete existing documents. |
Employee Agent |
Team Management |
→ Employees of a (tenant) company can be invited and given the permission of Tenant Company Admin. Also includes the deletion of employees.
|
External Service-Center Agent |
Service-Center |
→ Edit tickets assigned by administration. This permission is available to team members from external companies.
|
Insights User |
Insights |
→ Overview of relevant app and cockpit usage statistics. If you need this permission, please contact your Allthings customer success representative. Currently, only Allthings can grant this permission. |
Master Data Admin |
Master Data |
→ Add properties/ buildings/ units, archive and delete. You can add agents and responsible persons or invite tenants via the Master Data. |
Pinboard Agent |
Pinboard |
→ View, comment or hide posts of all users. → Create, edit or delete your own posts. |
PM Tenant Company Admin |
Tenant Company Management |
→ Create tenant companies, edit existing ones and assign utilization periods to them.
|
Residential User Agent |
Tenant management |
→ Allows editing utilization periods and invite tenants. |
Service-Center Agent |
Service-Center |
→ Edit tickets, create your own tickets. |
Tag Admin |
Tags |
→ Create, edit or delete Tags |
Team Admin |
Team Management |
→ Employees can be invited, their profiles can be viewed and edited, and permissions can be assigned to them. This authorization should ideally be assigned in combination with the Company Admin. |
View articles |
Info articel |
|
View pinboard posts |
Pinboard |
|