In this article, we explain the functions and tasks associated with the various permissions:
Feature |
Permission |
Functions & tasks |
|
App settings |
App Admin |
Access to administrative functions of your app. e.g., changes to the micro apps or the background image.
|
| Booking |
Booking Agent |
Access to offers within Booking. Access Booking. View, confirm or cancel booking requests.
|
|
Booking |
Bookable Asset Admin |
Access to offers within Booking. Offer new assets, edit or delete existing ones. This permission is best assigned in combination with the Booking Agent.
|
|
Documents |
Doc Agent |
Access to Documents: → Customize documents, assign them to the correct addressees via the appropriate channels. Edit or delete existing documents.
|
|
Info article |
Articles Agent |
Access to Articles within the assigned channels. → Write, edit, publish or unpublish and delete articles.
|
| Info article |
View articles |
View Articles within the assigned channels. Editing of articles is not possible with this right.
|
| Insight |
Insights User |
Access to Allthings Insights → Overview of relevant app and cockpit usage statistics. If you need this permission, please contact your Allthings customer success representative. Currently, only Allthings can grant this permission.
|
| Managing tenant companies |
Company Admin |
Access to Tenant Company Management. → Invite employees to an existing tenant company, assign other Company Admins and create tickets. It is also possible to allow all employees to create tickets. The fastest way to get to the Cockpit is to click the Cockpit button in the left sidebar of the web app. You will also find a link to the Cockpit in the email with which you were invited to the app.
|
| Managing tenant companies |
PM Tenant Company Admin |
Access to tenant company management, except for employees and their names. → Create tenant companies, edit existing ones and assign utilization periods to them.
|
| Master data |
Master Data Admin |
Access to the Master Data. → Add properties/ buildings/ units, archive and delete. You can add agents and responsible persons or invite tenants via the Master Data.
|
| Pinboard |
Pinboard Agent |
Access to the Communication Center. → View, comment or hide posts of all users. → Create, edit or delete your own posts.
|
| Pinboard |
View pinboard posts |
Insight on Communication Center. Editing of postings is not possible.
|
| Service-Center |
Delete Tickets |
This permission allows you to delete tickets in Issue Management.
|
| Service-Center |
Service-Center Agent |
Access to Issue Management. → Edit tickets, create your own tickets.
|
| Service providers |
Service Provider Admin |
Access to creation and editing of external service providers. This permission should best be assigned in combination with the Team Admin.
|
| Team management |
Employee Agent |
Access to Employee Management. → Employees of a (tenant) company can be invited and given the permission of Tenant Company Admin. Also includes the deletion of employees.
|
|
Team management |
Team Admin |
Access to Team Management. Employees can be invited, their profiles can be viewed and edited, and permissions can be assigned to them. This authorization should ideally be assigned in combination with the Service Provider Admin.
|
|
Tenant Management |
Check in Agent |
Processing of activation requests from tenants or employees.
|
|
Tenant Management |
Residential User Agent |
Access to Tenant Management. → Allows editing utilization periods and invite tenants.
|