This article provides a complete overview of the Cockpit tools offered by Allthings. You
may not have access to all these tools depending on your specific contract. The system’s
modular structure means that you can add tools to your platform as needed, however. If
you’re interested in doing so, please get in touch with your Allthings representative.
The Service Center establishes a direct line of contact between tenants and Cockpit
users. It uses a ticketing system to handle housing-related requests/inquiries. Read here
for more detailed information about what the Service Center can do for you. Especially
about how it can save you time.
The Pinboard offers a quick channel of communication. You can use it to promptly alert
tenants to upcoming repairs, parties, etc. Tenants can also use the Pinboard to post
notifications to other tenants. This section provides detailed information about the
Pinboard, how you can create a post and how to define the post’s visibility.
This is where you can manage room requests, inquiries, reservations and cancellations.
If you want to provide your tenants with a lounge that they can rent for events, for
example, you can read everything you need to know about how to do this in the
corresponding Help Center section.
As already indicated in its name, this is where all address details are stored. First you
have to upload the master data. You will then be able to configure and delete utilization
and ownership periods as well as send invitations to new tenants. You’ll find all the
important details about this here.
Use this to manage important apartment- and office-relevant documents. Upload the
documents you need here and assign them to their corresponding apartments or offices.
Read this article for details about how it works.
Use the “User administration” tool to invite new users and perform general user
administration tasks. Read here to find out what you can do with User Administration.
Use this to create new commercial tenants and employees. Read this section for relevant
information about this topic.
Informational articles contain details and information that are of interest to the
community. Frequently asked questions can be answered with the help of a
corresponding informational article. You can write or edit informational articles and
specify who should have access to them. Read here for detailed instructions on how to
write and manage informational articles.
Use this tool to activate tenants and give them access to the app’s functions and also to
manage requests/inquiries quickly and easily. You’ll find all the relevant information
about this topic here.