Content
Issue management
Enhance tenant satisfaction and reduce communication efforts by up to 90%. Digital requests help avoid time-consuming phone calls and provide clear documentation.
To fully leverage the potential of issue management, invite your external staff, such as janitors, craftsmen, or gardeners, to the app. This allows you to forward tenant requests to the responsible person with just a few clicks. Automatic status notifications keep tenants informed, while recurring requests can be easily identified and processed.
Issue management also offers precise documentation of tenant requests. Use this to your advantage: recognize recurring requests at a glance and access the chronology of individual tenants. This saves time and optimizes your processes.
Communication center
Use the communication center to inform your tenants about important topics such as repairs or events. Uniformly designed posts increase recognition value and reduce inquiries. With regular, thematically relevant posts, you can strengthen the community. However, be careful not to post too frequently to avoid message overload.
Documents
Save postage, paper, and time by providing documents directly in digital form. Upload documents to the respective unit of a tenant party and always have an overview of the provided materials. This avoids duplicate inquiries and simplifies your administrative processes.
Info articles
Info articles are an effective way to centrally provide frequently asked questions or important information. With this function, you can create content tailored to the needs of your tenants, such as guides, regional tips, or community rules. To fully utilize the potential of info articles, structure them clearly and use relevant keywords to increase findability. You can target specific audiences and update the content at any time to keep it up to date. Regular updates and adding helpful articles promote platform acceptance and significantly relieve you and your team. Use info articles to create a central knowledge base that saves both tenants and you time.
Bookings
Manage bookable objects such as community rooms, guest rooms, or fitness equipment efficiently. Use appealing images and clear labels to avoid misunderstandings. Keep track of all bookings and save yourself time-consuming investigations.
Further information
For more information on all cockpit tools and the necessary permissions, click here.