Tenant management is the central place where you can find all information about your tenants. Here you can perform various tasks related to tenant management. You can:
- view information about registered tenants, invited and imported tenants, and non-registered users (contact details, registration date, current utilization periods or registration codes, tickets associated with the person, tenant ID)
- search for registered as well as invited and imported tenants by using filters (property, address and registration status)
- view the ticket history of tenants and non-registered users
- create new tickets and assign them directly to tenants or non-registered users
- see which tenants have already been invited
- invite imported tenants to the app with one click
- send an invitation reminder to individual or all already invited tenants
- withdraw sent invitations. The link and activation code contained in the invitation email are subsequently no longer valid.
- assign rental periods
- process activation requests
- export registration codes
In order to be able to use all functions of the tenant management, we recommend the authorizations of the Master Data Admin and Service Center Agent in addition to the Residential User Agent and the Check-In Agent. Here you can read how to assign the different permissions and which functions are related to them.