The Service Center is also available for download in a smartphone optimized version. You can find the mobile cockpit in the Apple App Store and the Google Play Store.
The mobile service center contains the complete ticket management and is always accessible:
- All tickets can be found clearly arranged in the mobile service center
- Filter tickets according to your needs
- Assign requests directly to colleagues or other service providers
- New tickets can be created and assigned on the spot
- Thanks to regular push notifications, you will no longer miss a ticket update
- All persons involved can be called directly from the ticket
This enables you, your employees or external service providers to answer, process or assign inquiries at any time while on the road. For example, it is possible to upload pictures directly on site and attach them to the corresponding request.