Cockpit
Everything related to your cockpit
First Steps
Service-Center
- How can I configure the system to assign new tickets directly to the correct agent?
- What is the Service-Center?
- Overview of all tickets
- Ticket handling status
- User onboarding during ticket creation
- Assigning a ticket agent
Pinboard
- Which topics should my posts address?
- How can I create a new Pinboard post?
- How can I define a post’s visibility?
- How can I create a post in multiple languages?
- How can a post be scheduled?
- Where can I get pictures to accentuate my Pinboard posts?
Documents
Booking
- Difference between a booking and an asset
- What can I see in the overview?
- The asset
- How can I add a new asset?
- How can I set the visibility?
- How can I create a bookable asset in multiple languages?
Team management
User administration
- Registration code for app use
- How can I invite a user to join the app?
- Helping users with the registration process
- User onboarding during ticket creation
- Where can I find the registration code in the Cockpit?
- What’s the best way to invite residential users?
Managing tenant companies
Master data
Profile settings
Security and privacy
Best practice
- What can I do before a tenant moves in?
- Launch
- Post launch
- What can I do after a tenant moves in?
- How to boost your registration rate
- Maximizing the Service Center’s potential