Cockpit
For the property management
App launch
First Steps
- The Cockpit Dashboard
- The Setup Wizard
- Introduction to the Cockpit
- Set up your profile
- Overview of all Cockpit tools
- Invite your co-workers
Profile settings
- How you can find your profile settings
- Change your password
- Change the language
- Disable daily summaries of your tickets
- Notifications about new tickets
- Enter your absence
Service-Center
- Visualization of "Webform to Ticket" in issue management
- What is the Service-Center?
- The mobile service center
- E-Mail-to-ticket
- Ticket creation
- Overview of all tickets
Pinboard
- Which topics should my posts address?
- How can I create a new Pinboard post?
- How can I define a post’s visibility?
- How can I create a post in multiple languages?
- How can a post be scheduled?
- Appearance of Pinboard posts
Tenant administration
- Tenant management | Invite a selection of tenants
- Guidelines for registration codes
- Tenant Management
- Registration code for app use
- What does someone need to register a tenant on site and without cockpit access?
- How can I invite a tenant to join the app?
Documents
Admin-Features
- What are Admin Features?
- Tags | What are Tags?
- Tags | Tag creation and management
- Tags | Assignment of permissions with tags
- Team management | What is team management?
- Team management | How can you create a new employee?
Best practice
- The Best Path to Success
- How to boost your registration rate
- Maximizing the Service Center’s potential
- Maximizing the Pinboard’s potential
- The Dashboard
- Allocation of roles
Info article
- How can info articles help reduce your tenant inquiry workload?
- Using info articles correctly
- How to create an info article
- What is an Article Agent’s job?
- Setting an article’s visibility
- Style guide for informational articles
Partner integrations
- "SchlaueBox" parcel box
- ABB-free@home
- ASSA ABLOY
- Batmaid
- Blockstrom
- BoxUp | Sport and leisure material
Booking
- How will I be informed about new booking or cancellation requests?
- How can I add a new asset?
- How can I set the visibility?
- How can I create a bookable asset in multiple languages?
- What can I see in the overview?
- Difference between a booking and an asset
Concierge
- How to reach the Support for Shopify
- Concierge - The Digital Assistant for Your Tenants
- Products | How to create a product?
- Products | Which product types are available?
- Products | Product variants
- Subscriptions | Creating a subscription product
Master data
- Exporting Master Data as CSV file
- Your master data at a glance
- Create, edit or delete Master Data
- How can I enter a utilization period?
- How can I enter an ownership period?
- How can I end a utilization/ownership period?