Service-Center
- What is the Service-Center?
- Best practice ticket handling
- Ticket creation
- How to create service center categories
- Companies | Canned responses
- Automatic routing of new tickets
- Plattform settings | Structured tickets
- Plattform settings | Structured Ticket v2 (Smart Ticket)
- Omnichannel | Webform-to-ticket
- Omnichannel | E-mail-to-ticket
- Print or save your tickets