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  3. Admin-Features

Admin-Features

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Service Providers

  • Service providers
  • Canned responses

Team management

  • What is team management?
  • How can you create a new employee?
  • Which permissions can you assign?
  • Which functions and tasks do the various permissions entail?
  • Role Management
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Tags

  • What are Tags?

Platform Settings

  • Structured Ticket v2 (Smart Ticket)
  • App Settings
  • Logo and Icon
  • Configure Background Image
  • Micro­-apps
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  • What are Admin Features?
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