Communication center | Convert pinboard posts into tickets

Complaints or concerns are often reported as tickets via a post on the Pinboard instead of using Issue management. Convert pinboard posts into tickets with a simple click.

How do I convert pinboard posts into tickets in Issue management?

1. Open Allthings Cockpit.
2. Go to the Communication center.
3. Search for the relevant tenant post in the overview.
4. Click on the tenant post.
5. Click on Create ticket.
6. Add any missing information and select a category.
7. Click on Save ticket.

→ The ticket is now available in your Issue management.