Commercial management | Tenant company admin

Content

• What is a Tenant Company Admin?
• Permissions
• Restricting functions for non-Tenant Company Admins
• Inviting Tenant Company Admins
• Assigning or removing Tenant Company Admin permission
• Best practices

What is a Tenant Company Admin?

A Tenant Company Admin is a person within a commercial tenant who receives extended permissions in the Allthings App. This role is particularly suitable for contact persons or responsible employees within a company, such as reception staff, team assistants, personal assistants, or office managers.

Permissions

Tenant Company Admins have the following permissions within their commercial tenant:

• Invite employees to the app
• Remove employees
• Manage information about the commercial tenant within the app
• Manage permissions for employees (if provided in the app)

These permissions are limited to their own commercial tenant. Access to other companies or settings in the Cockpit is not possible.

Restricting functions for non-Tenant Company Admins

In the Settings tab of a commercial tenant, you can determine which app functions are exclusively accessible to people with the Tenant Company Admin permission.

For example, the following options are available:

• Service Center
  • Accessible to all employees (Optional: Tenant Company Admins may also view the tickets of other employees)
  • Only visible to Tenant Company Admins
• Documents
  • Accessible to all employees
  • Only visible to Tenant Company Admins

This allows you to flexibly control which content and functions within the app may only be used by responsible people – for example, to maintain data protection or a clear distribution of roles.

Inviting Tenant Company Admins

You can invite a person with the "Tenant Company Admin" permission to the app in two ways:

1. Invitation by email

1. Open Commercial management.
2. Select the company concerned.
3. Switch to the "Invited employees" menu item.
4. Click on Invite employees.
5. Enter the email address and activate the Tenant Company Admin option.
6. Send the invitation.

2. Invitation by activation code

1. Open the Settings tab within the commercial tenant.
2. Create an activation code.
3. Activate the option that the code is valid for Tenant Company Admins.
4. Share the code with the person concerned.
5. After registration, they will automatically be assigned the corresponding permissions of the commercial tenant.

Assigning or removing Tenant Company Admin permission

Employees of a commercial tenant who have already been invited or registered can also be appointed or removed as a Tenant Company Admin retrospectively.

Proceed as follows:

1. Open Commercial management in the Cockpit.
2. Select the desired company and go to the "Registered employees" menu item.
3. Click on the "three-dot symbol" on the far right of the row of the person concerned.
4. Select "Make Tenant Company Admin" or "Remove as Tenant Company Admin".

The current permission is directly visible in the Permissions column. This way, you always keep track of who has extended permissions within the commercial tenant.

Best practices

• Every active commercial tenant should have at least one person with the Tenant Company Admin permission.
• Promptly remove former admins if they leave the company.
• Use the activation code option for initial setup or for larger teams.