Platform settings | Micro­-apps

Contents

• General settings
• Visibility settings
• Specific settings for some micro-apps

General settings

The Micro-apps tab gives you access to the settings for customising your micro-apps individually. Simply click on the micro-app you want to change.

• Enabled/Disabled: Checking the box determines whether the micro-app is displayed or not.
• Micro-app name: Here you can define the name of the micro-app and store it in different languages.
• Visibility setting: This setting allows you to choose the channels in which the micro-app should be displayed. For example, a micro-app can be displayed only for a specific property.
• Micro-app colour: Use this function to choose the desired colour for the micro-app via hex code or RGB code.
• Micro-app icon: Here you can select a suitable icon for the micro-app from a wide range of options.

Using the eye icon, you can hide micro-apps and make them invisible to residents. To add further micro-apps, please contact your Customer Success Manager.

Visibility settings

The visibility of a micro-app is defined via channels, which can be selected at various levels.

Level 1: App

Level 2: Street / Property

Level 3: Building / Address

Level 4: Unit / Offices / Companies

Manual channel selection

Select the channels individually for which the micro-app should be visible.

Channel selection with tags

After selecting the Tags tab, you can select the desired tags that contain the channels for which the micro-app should be visible. You can select a tag at tag level, or select only individual properties, buildings, or units within a tag.

Changes take effect immediately and the micro-app is only visible in the selected channels.

Specific settings for some micro-apps

Some micro-apps offer additional settings beyond the general ones.

• Service Center micro-app: In the Service Center micro-app, you can create and manage your own Service Center categories. You can also set whether residents should be asked to provide a phone number when creating tickets in the app.
• Info articles micro-app: In the Info articles micro-app, you can create and manage your own categories for articles.
• Pinboard micro-app: The Pinboard micro-app offers two additional settings:
  • Post creation by residents: Define whether residents are allowed to publish posts on the pinboard.
    • Disabled: Only property management may publish posts.
    • Enabled: Residents may publish posts. You also have the option to define the setting for specific channels, so that only selected channels can publish posts.
  • Reactions and comments: If enabled, team members can adjust the setting individually for each post. If disabled, reactions and comments will be hidden for all posts.
    • Disabled: Reactions and comments are hidden for all posts. The per-post setting in Cockpit has no effect in this case.
    • Enabled: Reactions and comments are enabled by default. Team members can adjust the setting individually when creating a post.

You can also create and manage visibility areas. Visibility areas help app users define who should see a post.