Platform settings | Features

Contents

• General settings
• Visibility settings
• Specific settings for some features

General settings

The Features tab gives you access to the settings for customising your features individually. Simply click on the feature you want to change.

• Enabled/Disabled: Checking the box determines whether the feature is displayed or not.
• Feature name: Here you can define the name of the feature and store it in different languages.
• Visibility setting: This setting allows you to choose the channels in which the feature should be displayed. For example, a feature can be displayed only for a specific property.
• Feature colour: Use this function to choose the desired colour for the feature via hex code or RGB code.
• Feature icon: Here you can select a suitable icon for the feature from a wide range of options.

Using the eye icon, you can hide features and make them invisible to residents. To add further features, please contact your Customer Success Manager.

Visibility settings

The visibility of a feature is defined via channels, which can be selected at various levels.

Level 1: App

Level 2: Street / Property

Level 3: Building / Address

Level 4: Unit / Offices / Companies

Manual channel selection

Select the channels individually for which the feature should be visible.

Channel selection with tags

After selecting the Tags tab, you can select the desired tags that contain the channels for which the feature should be visible. You can select a tag at tag level, or select only individual properties, buildings, or units within a tag.

Changes take effect immediately and the feature is only visible in the selected channels.

Specific settings for some features

Some features offer additional settings beyond the general ones.

• Service Center feature: In the Service Center feature, you can create and manage your own Service Center categories. You can also choose one of three options for the phone number field when creating tickets: Mandatory, Optional, or Do not show field.
• Info articles feature: In the Info articles feature, you can create and manage your own categories for articles.
• Pinboard feature: The Pinboard feature offers two additional settings:
  • Post creation by residents: Define whether residents are allowed to publish posts on the pinboard.
    • Disabled: Only property management may publish posts.
    • Enabled: Residents may publish posts. You also have the option to define the setting for specific channels, so that only selected channels can publish posts.
  • Reactions and comments: If enabled, team members can adjust the setting individually for each post. If disabled, reactions and comments will be hidden for all posts.
    • Disabled: Reactions and comments are hidden for all posts. The per-post setting in Cockpit has no effect in this case.
    • Enabled: Reactions and comments are enabled by default. Team members can adjust the setting individually when creating a post.

You can also create and manage visibility areas. Visibility areas help app users define who should see a post.