What to consider for gapless tenant communication?
In order for you to benefit from gapless tenant communication, it is important that you import your tenant data into our platform. During the preparation phase, our implementation specialists will discuss with you in detail how you can import your tenant data via ERP interface or whether it is more worthwhile - for small projects - to import manually.
From a legal perspective, Allthings is considered as a data processor responsible for the lawful and secure processing of data. You can find out more about our security standards here.
As a data controller, our client holds responsibility over the tenant data. Please ensure that no data imports or invitations to our platform are made without the tenant's consent or information. We are happy to provide recommendations on how to proceed if requested. Our implementation specialists can also provide you with a template upon request.
What if your tenants don't want to be notified by email?
Your tenants own all rights to their data. This means, for example, that if they have registered on the Allthings platform, they can unsubscribe at any time.
In addition, if they do not want to continue receiving email notifications, there must be a way for them to unsubscribe.
In the case of non-transactional notifications, your tenants will always have the option to unsubscribe themselves, since this notification was not triggered by the tenants.