Communication Center | Create pinboard post

Contents

• Step-by-step guide to creating a post
• Writing a post in multiple languages
• Inserting files and images
• Important post
• Disabling interactions
• Defining the visibility of a post
• Scheduling a post

The Communication center allows you to communicate effectively with residents by creating informative and engaging pinboard posts. This guide walks you through the various steps and options to help you get the most out of your posts.

Step-by-step guide to creating a post

1. Create a new post:
   • Navigate to the Communication center in Cockpit.
   • Click New post.
2. Add title and content:
   • If applicable, enter a meaningful title.
   • Write the content of your post in the main text field.
3. Formatting:
   • Use the available formatting options to highlight text and make it easy to read.

You can then configure the following publication settings and publish your post immediately or at a later time. Please note that you must define the visibility before you can save and publish your post in the app.

Writing a post in multiple languages

To reach a wider audience, you can create posts in multiple languages:

1. Enable multilingual post:
   • Check the box next to Multilingual post.
2. Add languages:
   • Select the desired language and add the corresponding text.
3. Set default language:
   • Define a default language for cases where the post is not available in the user's preferred language.

Inserting files and images

To make your post more engaging, you can add files and images:

• Click Drop file here, or click to select a file and choose the desired file from your computer, or drag and drop the file into the designated area.

Images (e.g. PNG) are displayed as preview images in the post. You can also use multiple images, which will be shown one after another. Other file formats (e.g. PDF) appear as attachments (paperclip icon) in the post.

There is no maximum size for images. However, only a portion of the image may be displayed if it is particularly large or has an unusual format.

Suitable images can enhance the impact of your post. Free, royalty-free images can be found on: Pexels | Unsplash | Pixabay. Images can also be created using generative AI.

Important post

You have the option of marking a post as important. When published, all residents will immediately be notified by email and via push notification about the new post. Through seamless resident communication, the resident community will also be informed by email about posts marked as important, even if they have not yet registered. The full post is displayed, so registration is not required.

• Activate important post:
  • Check the box next to Important post during post creation.

Disabling interactions

When creating a post, you can define whether residents are allowed to react to and comment on your post.

• Disable reactions and comments:
  • Check the box next to Disable reactions and comments during post creation to disable reactions and comments for this post.
  • If the checkbox is not selected, reactions and comments are active for this post.

Note: If reactions and comments are globally disabled in the Platform settings | Micro-apps, this setting has no effect — reactions and comments will be hidden platform-wide for all posts in that case.

Defining the visibility of a post

Before you can save and publish your post in the app, you must define the visibility. You can specify which audience can see your post by selecting the relevant channels:

• Manual selection:
  • Select specific channels (e.g. apps, properties, buildings, or individual units) for which the post should be visible.
• Selection with tags:
  • After selecting the Tags tab, you can choose the tags that contain the channels for which the pinboard post should be visible. You can select a tag at tag level, or select only individual properties, buildings, or units within a tag.

You can then publish the post immediately or save it as a draft and schedule the publication for a later time.

Scheduling a post

You can plan posts to be published automatically at a later date:

1. Create post:
   • Write your post as usual and click Save as draft.
2. Set schedule:
   • Click Schedule post.
   • Select the desired date and time for publication.
   • Click Confirm time — your post is now scheduled.