Content
- Your assistant in the Allthings Cockpit
- What are guides?
- How do I start a guide?
- What topics do the guides cover?
- Benefits of the guides
- Frequently asked questions
Your assistant in the Allthings Cockpit
To help you get started and navigate the Cockpit, our assistant is at your disposal. Through our assistant, you can:
- Start interactive guides that help you find your way around. Be guided step-by-step through the Allthings Cockpit and the functions relevant to you.
- Receive current news, such as the availability of new features.
- Search our Help Center for assistance.
- Access our support.
You can find the assistant at the bottom right of your Cockpit view. You can also move the assistant to another location in the Cockpit via drag and drop.
This article explains how to use the assistant to get an initial overview of the Cockpit and its functions with the help of our guides.
What are guides?
Guides are interactive tutorials that show you directly in the Cockpit how to perform certain tasks. They guide you step-by-step through the interface and help you quickly find your way around. You receive instructions that can be executed in real-time.
How do I start a guide?
- Click on the circle with the Allthings symbol at the bottom right in the Cockpit to open the assistant.
- In the menu that appears, you will see a list of available guides.
- Select the guide that matches the task you want to perform, such as "Set up profile" or "Create bulletin board post."
- Follow the instructions that are explained to you step-by-step. The guides are interactive and direct you to the corresponding elements in the Cockpit.
What topics do the guides cover?
The guides provide an initial introduction to the Cockpit and all available tools. The following guides are currently published, but they are only displayed and function if you have the corresponding permissions:
- Allthings Cockpit | Introduction
- Issue Management | Introduction
- Communication Center | Introduction
- Tenant Management | Introduction
- Documents | Introduction
- Info Articles | Introduction
- Booking | Introduction
- Platform Settings | Introduction
- Companies | Introduction
- Team Management | Introduction
Additional guides are continuously added to assist you with new features and tasks.
Benefits of the guides
- Time-saving: Quickly find the information you need without having to search extensively.
- Simplicity: Step-by-step instructions make even complex tasks easy to understand.
- Flexibility: You can start and stop the guides at any time.
Frequently asked questions
Question: Can I interrupt a guide and continue later?
Answer: Yes, you can end a guide at any time and start over later.
Question: Are guides available in different languages?
Answer: Yes, the guides are available in multiple languages. The language is selected based on your Cockpit settings.
Question: Can I provide feedback on the guides?
Answer: Absolutely! Simply contact our support team.