Resident management | Registration codes

Content

• Finding the registration code in the Cockpit
• Create a registration code
• Guidelines for creating secure registration codes

Registration codes are used to enable residents to access the Allthings App, especially when an invitation by email is not sent or is not possible. These codes can be created individually for each unit and allow residents of the corresponding unit to register independently and gain access to the app.

Finding the registration code in the Cockpit

You can find registration codes in the Cockpit both in the Master Data within the individual units and in a clear list in the Resident Management.

Access via Master Data:

1. Open Cockpit → Master Data
2. Select the corresponding unit from the list.
3. View registration code:
   • In the area of the selected unit, you will find the associated registration code.
   • Make sure to always use the registration code with the addition "Permanent".

Access via Resident Management:

1. Open Cockpit
2. Go to Resident Management → Registration codes
3. Select the corresponding unit from the list.
4. You will be redirected to Master Data and can view the registration code there:
   • In the area of the selected unit, you will find the associated registration code.
   • Make sure to always use the registration code with the addition "Permanent".

Create a registration code

In Master Data you also have the option to create new registration codes.

1. Navigate to the corresponding unit in Master Data
2. Under the Rental periods section you will find the Registration codes section
3. Click on "New registration code"
4. We strongly recommend leaving the field blank and having a random code generated instead of entering your own code.

Important: When entering a code manually, no minimum length is currently enforced — even very short, easily guessable codes can technically be created. We therefore recommend using the random generator whenever possible instead of a manual entry.

Afterwards, you also have the option to delete a created registration code. Note that a registration code cannot be edited after it has been created — to change it, create an additional registration code instead.

Guidelines for creating secure registration codes

The security of your data and that of your residents has the highest priority. We explicitly recommend using the random generator in the Cockpit instead of entering a registration code manually. If you still choose to enter one manually, observe at least the following guidelines:

• Code length: At least 6 characters, up to a maximum of 20 alphanumeric characters (letters and numbers, no special characters). This minimum length is currently not technically enforced — so please apply it consistently yourself.
• Uniqueness: Each registration code must be unique within the same app — it should therefore be unique for each construction project, property, or app. The same code can technically exist across different apps, but this is not recommended for clarity.
• Avoidance of certain characters: Avoid using the characters: I (i), l (L), O (o), 0 (zero), 1 (one), unless they are used in words.
• Display of the code: When displaying the registration code, for example in emails or on websites, it is recommended to use a fixed-width font. This separates the code better from the rest of the text.

Note: Registration codes can consist of both words and combinations of letters and numbers. However, we recommend using the random generator in the Cockpit.

By following these guidelines, you ensure that the registration of your residents is secure and efficient.