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Invitation of imported tenants
- Open Allthings Cockpit.
- Go to Tenant management → Invited & Imported tenants.
All imported and already invited tenants are displayed here.
In the "Invited & imported tenants" selection, you have with just a few clicks the option to:
- Invite all tenants already imported
- Invite individual imported tenants
- Invite a selection of imported tenants
Invite all tenants already imported
- To invite all tenants who have already been imported, select the three dots in the top right-hand corner.
- Click on "Invite"
- Select "Invite all".
Invite individual tenants already imported
- Change the Registration status to "Not yet invited".
- Select the tenant by checking the appropriate boxes next to the email address.
- Then click on the Three dots in the upper right corner and select Invite.
Invite a selection of tenants already imported
To invite a specific selection of tenants, repeat the steps from Invite individual tenants. However, instead of selecting only one tenant by checking the appropriate boxes, select multiple tenants.
Send invitation reminders to all unregistered tenants
- Go to Resident management → All residents
- Filter the registration status by "Invited"
- Select the residents you want to remind: use the individual checkboxes for a selection, or the checkbox in the header row to select all
- Select the three dots in the top right-hand corner
- Click "Send reminders"
- Confirm with "Send reminders" in the dialog
Send individual invitation reminders or withdraw invitations
As an alternative to reminding all tenants who have already been invited, you can also send a reminder to individual tenants or even withdraw their invitation. To do this, click on a tenant, then click on the three dots to the right of the name and then either "Remove invitation" or "Send Reminder".
How do I resend a verification email?
As long as a resident's email address hasn't been verified yet, Allthings shows the "Send verification email" button in Resident management (person details) next to their active email address.
Click the button to trigger the verification email again. A confirmation message shows the send was successful. The button is then disabled for 60 seconds to prevent accidentally sending it multiple times. Reloading the page makes it possible to send again immediately, without waiting for the 60 seconds.
Limitations & special cases
- For an ongoing tenancy, sending works as expected.
- For a future tenancy, sending only works if app access has already been granted; otherwise an error message appears — this is expected behavior.
- For a tenancy that has already ended, resending is not possible.
- For tenant companies (commercial management), sending doesn't work yet, even though the button is shown — this will be addressed separately.