In this article, we explain the functions and tasks associated with the various permissions:
| Feature | Permission | Functions & tasks |
|
App settings |
App Admin | Grants access to administration features of the app, e.g. change the background image or edit the micro-apps. |
| Booking |
Booking Agent |
Grants access to bookings, allows the user to view booking requests and confirm bookings. |
|
Booking |
Bookable Asset Admin | Grants access to offers within the bookings and lets the user offer new assets and edit or delete existing assets. We advise assigning this permission together with the Booking Agent permission. |
|
Documents |
Doc Agent |
This permission gives access to documents: The Doc Agent can adapt documents and allocate them to the correct address through the corresponding channels (within one building). It also allows existing documents to be edited or deleted. |
|
Info article |
Articles Agent |
Grants access to articles within the assigned channels. This permission lets the user write, edit, publish and delete articles, or even leave them unpublished. |
| Info article | View articles | Grants access to the items within the assigned channels. Editing of articles is not possible with this permission. |
| Insight | Insights User | Grants access to Allthings Insights, which gives you an overview of relevant app and cockpit usage statistics. If you need this permission, please contact Allthings, as currently only Allthings can grant this permission. |
| Managing tenant companies | Company Admin |
Grants access to the Tenant Company Management in the Cockpit. This permission allows to invite employees to an existing tenant company, additional Company Admins can be assigned and tickets can be created. Beyond that, all employees can be allowed to create tickets. The fastest way to get to the Cockpit is to click the Cockpit button in the left sidebar of the web app. You will also find a link to the Cockpit in the invitation email you received at the beginning. |
| Managing tenant companies | PM Tenant Company Admin | Grants access to the Tenant Company Management with the exception of employees and their names. New tenant companies can be created, existing tenant companies can be edited and utilization periods can be assigned. |
| Master data | Master Data Admin | Grants access to the master data. This permission allows to add, delete and change the status of buildings and units. In addition, it allows to add agents and invite tenants. |
| Pinboard | Pinboard Agent | Grants access to the pinboard. The user can read, edit, create or delete all posts. |
| Pinboard | View pinboard posts | Grants access to the Pinboard. However, it is not possible to edit pinboard posts with this permission. |
| Service-Center | Delete Tickets | This permission allows you to delete tickets in the Service Center. |
| Service-Center | Service-Center Agent | Grants access to the Service-Center and lets the user both edit tickets and create their own tickets. |
| Service providers | Service Provider Admin | Grants access to create accounts for external service providers and edit them. This right is best assigned in combination with the Team Admin. |
| Team management | Employee Agent | This permission grants access to the Team Management where a company’s employees can be invited and granted Tenant Company Admin permission. This permission also includes the right to delete employees. |
|
Team management |
Team Admin | Grants access to Team Management. Users with this permission can invite employees, view and edit their profiles and assign them roles. This right is best assigned in combination with the Service Provider Admin. |
|
Tenant Management |
Check in Agent |
Enables editing of app activation requests sent by tenants and employees. |
|
Tenant Management |
Residential User Agent |
Grants access to Tenant Management and makes it possible to edit utilization periods and invite tenants. |