Contents
- Introduction
- How it works
- Information for residents
- Information for property management
- Support and further help
Introduction
With Multibooking, you link several bookable assets so that they mutually exclude each other when booked. When one asset in the group is booked for a time period, Allthings automatically blocks all other linked assets for the same period.
This is useful, for example, when the same physical resource is offered at different price tiers – such as a guest room with different rates for 2 or 4 people, or for residents versus external guests. Multibooking runs entirely in the background as an extension of the existing booking function and requires Allthings Booking.
How it works
- When a booking is created, Allthings automatically blocks all assets in the same group for the same period.
- When a booking is cancelled or declined, Allthings automatically lifts the block on the linked assets again.
- If a booking lasts less than 24 hours and a full-day time slot is available for the day in question, the block is extended to the full day.
- Multibooking only takes into account assets that have previously been set up as a group (see Information for property management).
Note: Multibooking and payment processing via Stripe only work together if the linked assets share the same booking time frame (e.g. both bookable hourly or both bookable daily). A combination of hourly and daily bookable assets with Stripe enabled is not supported.
Information for residents
Multibooking runs entirely in the background – there is no dedicated menu item for it in the Resident Portal. The booking process itself does not change for residents: they select a bookable asset in the booking function as usual and complete the booking.
If the selected asset is part of a Multibooking group, Allthings automatically shows only the time slots as available in which neither the selected asset nor a linked asset is already occupied.
Information for property management
Setup and activation
Multibooking is set up as a connector in the Allthings Cockpit:
- The affected bookable assets must already be created via Booking | Adding an asset.
- The Multibooking connector is targeted to the channels of the affected assets.
- In the connector setting "Asset groups", enter the asset IDs that should mutually exclude each other, as a list of groups, e.g.
[["asset-id-1","asset-id-2"],["asset-id-3","asset-id-4"]]. Each group requires at least two assets.
Since setup requires the technical asset IDs, we recommend carrying out the initial configuration together with Allthings Support.
Management and control
Adjust the grouping via the connector settings at any time as your bookable assets change. Test a new or adjusted group by making a test booking on one asset and then checking whether the linked assets are blocked for the same period. Cancel the test booking afterwards – the block is lifted automatically.
Support and further help
For more information on the core booking function, see the article Booking | Introduction. You can find the Multibooking Marketplace listing here. If you have questions about setup, please contact the Allthings Support team.