Contents
- Issue management
- Communication center
- Resident management
- Documents
- Info articles
- Bookings
- Master data
- Commercial management
- Insights
- Admin
This article provides an overview of all the tools offered by the Allthings Cockpit. Depending on your contract, a specific selection of tools will be available to you.
Thanks to its modular structure, you can adapt your platform to your needs. In addition to Allthings solutions, we also offer third-party solutions. If you are interested, contact your Allthings representative or learn more on the Allthings Marketplace.
The links will take you directly to the guide or the relevant Help Center article. Please note that guides will only function if you have the necessary permissions. For more information on required permissions, see here.
Best practices: Once you are familiar with the Cockpit tools relevant to you, you can find here useful tips for their optimal use.
Issue management
Issue management allows residents and Cockpit users to communicate directly. Requests or queries related to housing are handled here through a ticketing system.
Required permission(s): Issue management | Manage tickets (Team member) / Issue management | Manage tickets (External)
Communication center
The communication center is used for quick exchanges. Here, you can announce repairs, events, etc. Residents can also express themselves via the noticeboard.
Required permission(s): Communication center | Manage pinboard posts
Resident management
Resident management allows you to invite and manage residents.
Required permission(s): Resident management | Manage residents
Documents
Here, you can upload and manage important documents for one or more residents, such as rental contracts or dishwasher manuals.
Required permission(s): Documents | Manage documents
Info articles
Information articles contain data and interesting information for the community, such as frequently asked questions or information on waste sorting.
Required permission(s): Info articles | Manage info articles / Info articles | Read-only
Bookings
You can provide residents with reservable rooms or other resources and manage requests, reservations, and cancellations.
Required permission(s): Booking | Manage bookable assets / Booking | Manage bookings
Master data
All address data, owner data, and rental periods are recorded here. Master data is usually uploaded initially or imported directly via an ERP interface. You can define and delete rental and ownership periods, as well as send invitations to new residents.
Required permission(s): Core data | Manage core data
Commercial management
You can create new commercial units as well as new employees here.
Required permission(s): Commercial management | Manage all commercial units / Manage all employees
Insights
Allthings Insights gives you an overview of relevant statistics on the use of the app and Cockpit within your buildings. You have access to the complete historical data of your applications.
Required permission(s): Insights | View analytics (currently assigned only by Allthings)
Admin
You can configure app settings, access team management, assign roles, and manage service providers and users. Some settings can also be modified via Allthings Compass.
Platform settings
Required permission(s): Platform settings | Manage settings (currently can only be assigned by Allthings)
Company
Required permission(s): Companies | Manage companies
Team management
Required permission(s): Companies | Manage team members
Tags
Required permission(s): Tags | Manage tags