Content
Introduction
The Allthings integration with WinQ is an ERP interface that enables automated data exchange with the WinQ system. The goal is to facilitate data maintenance and ensure data consistency between the systems.
What data is synchronized?
The interface covers the import of the following core data:
- Core data & hierarchy: Properties → Buildings → Units
- Ownership and tenancy relationships: Active utilisation periods including start and end dates.
- Contact data of residents: Name, email address, and phone number of the people linked to the respective tenancy and ownership relationships.
- Import of property management team members: Name, email address, as well as their roles and permissions.
How often is data synchronized?
Data synchronization takes place once a day. The data exchange is purely unidirectional, meaning data is exclusively transferred from the ERP system to Allthings.
Important notes and specific features
The interface does not use unique external IDs for utilisation periods. Instead, they are identified based on the respective unit and the start date. This can lead to data inconsistencies in some cases, especially when tenancies are deleted or start dates are subsequently updated.
Support and troubleshooting
In case of synchronization problems, customers can contact the Allthings support team. General information on common sources of error and how to check the interface function can be found in the articles "ERP | Support & operation" and "ERP | Technical implementation & setup".