Integration | Yarowa | Craftsman orders

Content

• Create and manage craftsman orders
• Status messages for open tradesman orders
• Further information

Create craftsman orders directly via Allthings Issue management and stay up to date at all times with regular status reports.

Create and manage craftsman orders

1. Log in to Allthings Cockpit.
2. Open the Issue management.
        
3. Create a New ticket.
      
4. Once the ticket has been created, a link is automatically generated that redirects you to the Yarowa portal. This is stored in an internal comment.
   
   → If the link is not directly visible, please reload the page.
   
   
5. Open the link in a new tab and enter your e-mail address.
        
   
   
6. You are now in the Yarowa portal and can create your craftmans order.
   
   
   → You can find more information on creating tradesman orders in the Yarowa portal here.

Status messages for open craftmans orders

After you have created a new ticket in Allthings Cockpit and the craftsman order in the Yarowa Portal, you will receive a status message in the ticket with each update of the order.

Further information

You can find more information here. You are also welcome to contact Yarowa if you have any further questions about the integration.