Content
What is Batmaid?
Batmaid is a professional cleaning service that can be booked directly through the Allthings app.
Residents can conveniently book cleaning services such as apartment cleanings, move-out cleanings, or regular household cleanings simply via a micro app in their Allthings application.
How to use Batmaid?
The integration is based on a Universal Link micro-app that redirects users to Batmaid's booking platform. Residents can choose from various cleaning services and book directly online. Features include:
- Booking of one-time or recurring cleanings
- Selection of additional services (e.g. window cleaning, ironing service)
- Transparent pricing and online payment
- Customer support provided through the Batmaid platform
The micro app serves as direct access to the booking page, while the Allthings app merely serves as an access point.
Information for residents
Access and usage
- Batmaid's cleaning services are available as a micro-app in your Allthings app.
- When you open the micro-app, you will be redirected to Batmaid's booking platform.
- There, you can select your preferred service, date and any additional options.
Frequently asked questions
I can't open the booking page – what should I do?
→ Check your internet connection or try using a different browser.
Do I need to register with Batmaid?
→ Yes, a user account is required to complete a booking with Batmaid.
Who is my contractual partner?
→ The cleaning service is provided directly by Batmaid. Allthings only provides access to the platform via the app.
Information for property management
Setup and activation
- The Batmaid solution is set up in the Cockpit as a Universal Link micro-app.
- The central booking page is linked: https://batmaid.ch/en or a region-specific URL.
- Visibility and audience targeting can be managed via channels or tags, e.g. limited to specific properties or buildings.
Management and administration
- No direct technical integration or data connection is required.
- Changes to the micro-app (e.g. link or title) can be made at any time in the Cockpit.
- Questions regarding the service or its processing should be directed exclusively to Batmaid.
Introduction to residents
- Inform your residents about the cleaning service - preferably via pinboard or by message.
- Highlight the advantages: easy booking, professional cleaning, reliable support.
Support and further help
More information about the partner solution: Allthings Marketplace – Batmaid
Information on services and pricing: Batmaid homepage
Direct support from Batmaid: Contact form
If you have any further questions, feel free to reach out to our Customer Success or Support team.