Content
- Introduction
- How it works
- Information for residents
- Information for property managers
- Support and further help
Introduction
Carvelo is the Swiss sharing platform for electric cargo bikes (e-cargo bikes), offering a practical and sustainable transport solution for everyday use.
Through the Allthings app, residents can quickly and easily access the service and book a Carvelo nearby.
How it works
Integration is done via a universal link micro app that redirects to Carvelo’s booking platform.
On the platform, residents can:
-
-
View available e-cargo bikes in their area
-
Choose booking time slots
-
Reserve and pay online
-
Access location and pickup instructions
-
The service is flexible, simple, and ideal for urban living – for shopping, transporting children, or leisure trips.
Information for residents
Access and usage
Carvelo is available as a micro app in your Allthings app. The micro app redirects directly to the Carvelo booking platform. There, you can register once and then book available vehicles. The Carvelo is picked up from and returned to a designated “host” (e.g., a café, store, or housing project).
Steps to access the service:
-
Log in to the Allthings app.
-
Select the Carvelo micro app.
-
Install the app from the Apple App Store or Google Play Store.
-
You can now view and book vehicles at your location.
Frequently asked questions
Do I need to register with Carvelo?
→ Yes, a one-time registration on the Carvelo platform is required to use the service.
What does the booking cost?
→ Prices depend on the location and booking duration and are shown before booking.
Who can help with booking issues or onsite problems?
→ Please contact Carvelo directly: Contact form
Information for property managers
Setup and activation
-
The integration is done via a universal link micro app, which is set up in the Allthings Cockpit.
-
The link leads to the Carvelo booking platform or a specific page for the neighborhood or community.
-
The visibility can be managed using tags or channels – e.g., only for buildings with access to a Carvelo location.
Management and administration
-
The technical integration is minimal – only the weblink is embedded.
-
All management, booking, payment, and vehicle access are handled entirely through the Carvelo platform.
-
There is no administrative effort required in the Cockpit or via Allthings.
Introduction to residents
-
Inform residents about this new mobility solution via the pinboard or a direct message.
-
Highlight the practical, sustainable, and community-focused aspects of the offer.
-
Share a direct link to the micro app or the local Carvelo booking page.
Support and further help
- More information about the integration: Allthings Marketplace – Carvelo
- Details about the platform and services: Carvelo website
- Direct contact with the provider: Carvelo contact form
For further questions, feel free to contact our Customer Success or Support team.