Content
- Introduction
- How it works
- Information for residents
- Information for property management
- Support and further help
Introduction
WeWash digitises the laundry room: with the intelligent booking platform, residents can conveniently reserve, start and pay for washing machines and dryers via the app. The integration into the Allthings App allows easy access to the WeWash platform – for stress-free and transparent use of the communal laundry facilities.
How it works
The integration is provided via a feature that redirects to the WeWash web application or the native app. Depending on the property's configuration, residents access the system via a Universal Link and can manage bookings, start machines or view the status there.
Functions at a glance:
- Booking of washing machines and dryers
- Display of free time slots and device status in real time
- Notifications for start, end and availability
- Convenient billing via stored payment methods
- No key, no note, no notice – everything digital
Information for residents
Access and use
- Log in to the Allthings App.
- Select the WeWash feature.
- Install the app from the Apple App Store or the Google Play Store.
- You can now book washing machines directly via the app.
Frequently asked questions
-
Do I have to register?
→ Yes, an account with WeWash is required. -
How does payment work?
→ Payment is cashless via the payment methods stored in the WeWash App. -
What should I do in case of technical problems?
→ In the laundry room, you will usually find information about the support number. Alternatively, you can use the online support.
Information for property management
Setup and activation
- The solution is integrated as a feature in the Allthings Cockpit.
- The link points either to the WeWash platform for the respective property or directly to the app.
- Visibility can be specifically controlled via tags or channels.
Management and control
- The WeWash platform handles booking, control and billing completely.
- Property management is not involved in operational processes but benefits from less effort and greater transparency.
- If necessary, access or locations can be adjusted via WeWash.
Introduction to residents
- Communicate the change or introduction via the pinboard in the app or with a notice in the laundry room.
- Highlight the benefits: digital booking, no waiting lines, easy access via the Allthings App.
- If needed, provide a QR code for registration or a quick guide.
Support and further help
Information on the feature integration: Allthings Marketplace – WeWash
Further information about the solution: WeWash website
Support for laundry room users: Help for residents
Support for property management: Help for business customers