Content
- Introduction
- How it works
- Information for residents
- Information for property management
- Support and further help
Introduction
Brunata is a Swiss specialist in metering technology and consumption billing. In many properties, Brunata meters record the heating, hot water and cold water consumption of each unit.
Thanks to the integration with Allthings, residents see their consumption directly in the Resident Portal, in the "Brunata" feature. The consumption data is imported from Brunata automatically every day and assigned to the respective unit.
How it works
The meters in the units transmit their readings to Brunata's metering data platform. Allthings retrieves these readings once a day in the early morning and calculates the daily and monthly consumption from them.
- Types of consumption recorded: heating, hot water and cold water
- Assignment: Each meter is assigned to a unit via its meter number. If a unit has several meters of the same type, their values are added up.
- Daily values: consumption for the last 90 days
- Monthly values: consumption for the last 13 months
- Data direction: Data only flows from Brunata to Allthings. Allthings does not send any data to Brunata.
The values shown come entirely from the meters or from Brunata. Allthings only calculates the daily and monthly consumption from them and displays it.
Information for residents
Access and use
- You will find the "Brunata" feature as a separate menu item in your Resident Portal.
- You don't need an additional account: the feature automatically shows the consumption of your unit.
- The "Daily" tab shows your consumption for yesterday, this week and this month.
- The "Monthly" tab shows the trend over the last months and the average of the last 12 months.
- Use Heating, Hot Water and Cold Water to switch between the types of consumption. Only the types for which a meter is recorded in your unit are shown.
- The "vs prev. period" comparison shows whether your consumption has risen or fallen compared with the previous period.
Good to know
- The data is updated once a day, so the current day's consumption only appears on the following day.
- If you see the message "There is no data available for your unit at the moment.", no readings are available for your unit yet, for example shortly after the launch.
- If you have questions about the values shown or your statement, please contact your property management.
Information for property management
Setup and activation
- Setup and activation are usually carried out by the Allthings team.
- The prerequisite is that the meters are installed in the units and transmit their data to Brunata's metering data platform.
- Brunata provides the access data for the platform and a meter list showing which meter belongs to which unit.
- The Allthings team assigns the meters to the units based on this list. Several meters per type of consumption can be stored for each unit.
- One setup can cover several buildings.
- The feature is visible to the residents of the linked units.
Management and control
- After setup, the data import runs fully automatically. No action by property management is required.
- The meter assignment is stored on the unit in the fields Heat DINs, Hot Water DINs and Cold Water DINs. The consumption values are stored in the fields Daily Measures and Monthly Measures and are overwritten by the integration every day – please do not edit them manually.
- If a meter is replaced or units are added, the assignment must be updated. Please report such changes to the Allthings team.
Introducing the feature to residents
- Let residents know about the new consumption overview, for example with a post on the pinboard.
- Point out that the values are updated daily and that little data is available shortly after the launch.
- Highlight the benefits: transparency about one's own consumption and a more conscious use of energy and water.
Support and further help
- More information about the provider: Brunata AG website
- Questions about meters, readings and billing: please contact Brunata directly. Questions about the display in the Resident Portal: Allthings support.