Content
- Introduction
- How it works
- Information for residents
- Information for property management
- Support and further help
Introduction
Enerpeak AG is a Swiss provider that collects and processes consumption data from multi-utility controllers installed in residential and commercial properties. Through a feature in the Resident Portal, Allthings makes residents' electricity, hot water, cold water and heating consumption data available to them.
Enerpeak provides the data, and Allthings automatically processes it every day, assigns it to the correct units, and displays it in a prepared format.
How it works
The connector automatically retrieves the meter data provided by Enerpeak once a day and calculates the daily and monthly consumption for each unit. The processed values are then shown in the "enerpeak" feature in the Resident Portal.
- Automatic, daily data sync with Enerpeak
- Records up to four consumption types per unit: electricity, hot water, cold water and heating
- An "Overview" section showing current consumption per type
- Consumption data is automatically cleared once a tenancy ends
Information for residents
You can find your consumption data directly in the Resident Portal:
- Open the Resident Portal and tap "enerpeak" in the main menu.
- In the "Overview" section, you see your current consumption for electricity, hot water, cold water and heating.
- The values are updated automatically every day, so no manual entry is needed.
If you cannot see the feature, it may not yet be set up for your unit. In that case, please contact your property management.
Information for property management
Setup and activation
The setup is carried out by the Allthings team in collaboration with Enerpeak. During setup, the meters are assigned to the respective units.
Management and control
Up to four consumption types can be recorded per unit: electricity, hot water, cold water and heating. If there are several meters for one consumption type, their consumption is added together. After the one-time assignment, data retrieval runs automatically. Consumption data is automatically deleted once a tenancy ends.
Rolling out to residents
Inform your residents, for example via the pinboard in the Resident Portal, that the new "enerpeak" feature is available and where they can view their energy consumption.
Support and further help
For more information about the solution, see the Enerpeak Energy Visualization marketplace page.
For content or technical questions about the consumption data, please contact Enerpeak AG. For questions about the setup, Allthings Support is available to help.