Content
- Introduction
- How it works
- Information for residents
- Information for property management
- Support and further help
Introduction
eSMART offers a comprehensive smart home solution for controlling and automating lighting, heating, blinds, ventilation and energy consumption. Residents can reach eSMART directly via the Allthings App.
This solution enhances living comfort, reduces energy costs and enables personalised control of the home – intuitive and digital.
How it works
The integration is provided via a link feature: opening the feature takes you to the eSMART website. Content and functions are provided directly by eSMART.
Expected benefits for residents and property management
- Increased comfort through centralised control of the apartment
- Personalised control over lighting, heating, ventilation and blinds
- Energy efficiency and cost savings through targeted consumption optimisation
- Smooth usage through simplified, automated processes
Examples of use
- Residents control their smart home functions directly (e.g. lighting, temperature control, energy monitoring).
- Access is easy via the Allthings App.
- Core settings are preconfigured by eSMART.
Information for residents
Access and usage
- eSMART is available as a dedicated feature in your Allthings App.
- When you open the feature, you are redirected to eSMART.
- After a one-time setup by your property management or eSMART, the control functions individually assigned to your apartment are available to you.
Frequently asked questions
Do I need to register with eSMART?
→ No, activation is done by your property management or eSMART – no separate account is required.
I don't see any functions – what could be the reason?
→ Your unit may not have been correctly assigned yet. Please contact your property management.
Who can help with technical problems?
→ For technical inquiries, please contact your property management or eSMART support.
Information for property management
Setup and activation
- The solution is activated as a link feature in the Allthings Cockpit.
- eSMART handles the assignment of units.
- For new properties, a lead time of approximately 2 months is required for data provisioning.
- A demo account with an assigned test apartment can be provided in advance for system testing.
Management and control
- Control is handled directly through the eSMART platform; Allthings serves as the entry point.
- Feature visibility can be managed via tags or channels in the Cockpit.
Introduction to residents
- Actively inform residents about the benefits of the smart home functions.
- Highlight in particular: comfort, energy savings, centralised control via one app.
- Use the pinboard or messages to explain access to the feature and how to get started.
Support and further help
- Information on the feature integration: Allthings Marketplace – eSMART
- More information about the solution: eSMART website
- Technical support for the smart home system: eSMART contact page