Content
- Introduction & how it works
- Information for residents
- Information for property management
- Support and further help
Introduction & how it works
Glutz eAccess is a cloud-based locking system for digital and secure access management in residential and commercial properties.
The solution is fully integrated into Allthings and works directly with the app's Booking feature: for example, when residents book a guest room or a communal space, a time-limited PIN code is automatically generated once the booking is confirmed – with no need for a physical key handover.
Information for residents
Access to linked bookable assets via PIN code
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Booking and generating the PIN code
As soon as your booking is confirmed, a PIN code is generated that you can use to access the bookable asset during the booked period.
Important: In order for a booking to be successfully initiated, the telephone number must be entered with a + followed by the respective country code (e.g. +41). -
Displaying the PIN code
The PIN code is displayed in the relevant booking in the app under "Your PIN code:". -
PIN code as a key
You can open the doors during the booked period by entering the PIN code on the PIN pad of the bookable asset. -
Cancellation
If the booking is cancelled or declined, the PIN code automatically becomes invalid.
Note: If the PIN code cannot be created, the booking is automatically declined and you will see a message in the booking saying that the booking did not work because an error occurred and that you should try again later.
Information for property management
Setup and activation
- The solution is set up by the Allthings team. Among other things, the length of the PIN codes is defined (4 or 6 digits).
- For each bookable asset to be connected to Glutz eAccess, it is defined which doors are released with the booking.
- The integration with the Booking feature allows for automatic generation and assignment of access codes. The codes are valid exactly for the booked period.
Management and control
- Door systems and access logic are managed through the Glutz eAccess platform.
- The Allthings app acts as the interface for bookings and access distribution.
- The PIN code is only created when a booking is confirmed. If the booking is cancelled or declined, it is deleted automatically. If creation fails, the booking is automatically declined; the reason can be seen in the booking in the Cockpit.
Introduction to residents
- Actively communicate the advantages of the digital access solution via the pinboard or when new residents move in.
- Highlight that no physical key is needed and that access codes are provided automatically.
- Optionally include a simple step-by-step guide for using bookings and codes.
Support and further help
- Information about feature integration: Allthings Marketplace – Glutz eAccess
- More information about the solution: Glutz eAccess consulting page
- Technical support for the locking system: Glutz eAccess customer service