Content
- Introduction
- How it works
- Information for residents
- Information for property management
- Support and further help
Introduction
NeoVac provides digital solutions for capturing, visualizing, and billing energy and water consumption.
Through the integration within the Allthings app, residents can conveniently view their individual consumption - transparent, easy to understand, and accessible at any time.
How it works
The integration is provided via a micro app available in the Allthings app. Consumption data is recorded by NeoVac and graphically processed to provide a clear overview of energy usage per residential unit.
Key features:
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Overview of electricity, water, and heat consumption
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Display as a time series or by selected periods
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Basis for transparent and consumption-based billing
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Convenient access via the Allthings app
Information for residents
Access and usage
- Energy data from NeoVac is accessible via a micro app in the Allthings app.
- Once activated, you will see an overview of your consumption data - depending on the unit and property.
- The data is updated regularly and presented in a clear format.
Frequently asked questions
Who processes my data?
→ Your data is processed exclusively by NeoVac. Allthings provides only the user interface.
Information for property management
Setup and activation
- Please note that integration is only possible if you have a contract with NeoVac.
- The micro app is set up via the Allthings Cockpit.
- Access is project-specific and coordinated with NeoVac.
- Visibility and availability can be controlled precisely using channels or tags.
Management and control
Data management, updates, and visualization are handled entirely by NeoVac.
Introduction to residents
- Inform residents about the new consumption monitoring feature via a pinboard post or message.
- Highlight the benefits: transparency, energy usage awareness, and easy access via the app.
- Provide additional instructions or links for interpreting the data if needed.
Support and further help
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More information about the solution: NeoVac website
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Technical support for consumption data: NeoVac contact page
If you have further questions, feel free to contact our Customer Success or Support team.