Content
- Introduction
- How it works
- Information for residents
- Information for property management
- Support and further help
Introduction
Renault Mobilize Share is a sustainable car sharing service that offers easy access to electric vehicles – on site, flexible and digital.
Via the "Renault Mobilize" feature in the Allthings app, residents go directly to the Mobilize offering. Booking, unlocking and using the vehicles then takes place in the Mobilize app.
How it works
The integration is implemented via a link feature: tapping it opens the Mobilize offering. From there, residents reach the Mobilize app or the appropriate app store (Google Play or Apple App Store).
Key features (within the Mobilize app)
- Overview of available vehicles
- Registration and identity verification
- Vehicle booking, unlocking and return
- Digital trip overview and billing
- Access to electric vehicles at or near the property
The Allthings app serves as a convenient entry point – full usage takes place in the Mobilize app.
Information for residents
Access and usage
- In the Allthings app, you will find the "Renault Mobilize" feature (your property management may have renamed it).
- Tapping it opens the Mobilize offering. From there, you reach the Mobilize app or the app store to install the app.
- After successful registration, you can book and use vehicles directly in the Mobilize app.
Frequently asked questions
Do I need to register?
→ Yes, a one-time registration with driver's license validation is required.
How do I unlock the vehicle?
→ Directly via the Mobilize app – no physical key is needed.
What types of vehicles are available?
→ Vehicles vary by location and availability – typically small electric city cars.
Information for property management
Setup and activation
- The solution is integrated as a link feature. Allthings takes care of the setup.
- The name, color, icon and display order of the feature can be customized.
- Visibility can be targeted to specific buildings or projects using channels or tags.
Management and control
- Booking, billing and vehicle management are handled entirely by Renault Mobilize.
- The property management has no operational responsibility but can promote and support the offering.
- Visibility settings can be adjusted at any time in the Cockpit.
Introduction to residents
- Announce the new mobility solution via a pinboard post or welcome message.
- Highlight the benefits: flexible use, electric mobility, no ongoing fixed costs.
- Include a QR code to the app or a direct registration link if needed.
Support and further help
- Information on feature integration: Allthings Marketplace – Renault Mobilize
- More about the solution: Mobilize Share platform
- Technical support for app usage: Renault Group contact page